Commercial Arbitration at Its Best (2000) Edited by Peter H. Kaskell and Thomas J. Stipanowich; 500 Pages -- Provides a step-by-step guide to the successful application of ADR. Each chapter focuses on a key aspect of the arbitration process and covers the critical issues that must be considered by parties contemplating ADR usage. Available from the ABA. >> Order by calling 1.800.285.2221