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CPR Institute members receive a 25% discount off the course fee. Purchasing the course entitles users to online access for 180 days.  Please note that the on demand version of this course may or may not be accredited in your state.  Check the WestLegalEdCenter site, under the "State Requirements" tab, for full accreditation details. If you have questions, contact CPR.


Litigation Risk Analysis™:  A Tool for Successful Mediation.  
Why should mediators want to promote the use of decision trees and numeric probabilities in the mediation process?  Why should corporate in-house attorneys be interested in having a mediator adopt such an approach?   Does the approach work even in a facilitative mediation, or only in an evaluative one?  And what’s different about a mediator using these tools jointly with the parties rather than one or both sides individually performing a risk analysis prior to the mediation?  Join attorney and decision tree expert Marc B. Victor for a cutting-edge session that will provide examples and exercises on probabilities, sensitivity analyses, and more.


Good Judgments: Improving Risk Assessment and Advocacy in Negotiation and Mediation

Presenters Laura Kaster and Michael Palmer will discuss the four ways that advocates and mediators analyze a case, including fact-finding (assessing evidence); sense-making (finding patterns, meaning, and belief systems); evaluation (i.e., right/wrong, good/bad, and moral & legal accountability), and prediction.  They apply the processes in revealing what every litigator must know to get the best deals when resolving cases.



CPR's Summer 2012 Y-ADR: Diversity in ADR: Challenges and Steps Forward

A panel of four top in-house counsel speaks to the CPR Institute group for ADR professionals under age 45 or with fewer than eight years experience in the field in the New York office of Allen & Overy in July.  They engage in a wide-ranging career discussion on getting strong ADR experience, and cracking through barriers to entry.  The group of top general counsels discusses how the panel members have pushed for diversity among their own staff and at their law-firm vendors.  They also provide many tips for getting a foothold in commercial conflict resolution and, generally, the legal profession, with a strong focus on in-house work. The panel includes Erin Gleason Alvarez, Director--Office of Dispute Resolution, Chartis Inc., Brooklyn, N.Y.; CPR Board member Barbara E. Daniele, Senior Vice President and General Counsel, GE Capital Corp., Stamford, Conn.; Peter A. Turchick - General Counsel, Lockheed Martin Commercial Space Systems, Newtown, Penn., and CPR Board member P.D. Villarreal, Senior Vice President--Global Litigation, GlaxoSmithKline, Philadelphia.  The session is moderated by Allen & Overy Senior Counsel Dana MacGrath.


Collaborative Practice: Origins, Mechanics, and Ethical Implications  (Direct link here.)

A program, written, produced and hosted by Mount Kisco, N.Y., attorney Marc Sheridan describes how the growing area of collaborative law practice can resolve a wide variety of legal disputes, with special attention to employment and commercial disputes.  A lengthy roleplay illustrates the techniques and processes of the interest-based negotiations process used in collaborative practice.  The roleplay analyzes the ethical implications and challenges for collaborative practice attorneys under the ABA Model Rules of Professional Conduct.  One of the two CLE credit hours will qualify for Ethics credits


CPR Y-ADR, Paris, February 2012:

Developments in International Arbitration from the In-House Perspective

Leading international practitioners gathered under the auspices of CPR's young professionals group to hear how companies address their caseloads using ADR.  According to the GCs who spoke in the Paris office of Shearman & Sterling, international arbitration remains an instrument of choice for resolving cross-border commercial disputes, offering advantages in terms of neutral decision-making, procedural flexibility, finality and enforceability of awards.  It has come under attack in recent years for some of its perceived shortcomings, particularly relating to costs and delays. The leading European in-house counsel on this panel offer their perspective on how arbitration can be used most effectively to achieve the best results, from the drafting of arbitration clauses to the selection of arbitrators and counsel.

The panel features:

•    Mireille Bouzols-Breton, Former General Counsel of Technip
•    Bruce Gailey - Chief Litigation Counsel, Alstom (Switzerland) Ltd.
•    John Lowe - General Counsel, Qioptiq
•    Moderator Mark S. McNeill - Shearman & Sterling LLP
•    Jean-Claude Najar - General Counsel, France, General Electric; Paris, France
•    Maria Vicien Milburn - Legal Adviser & Director, Office of International Standards and Legal Affairs, UNESCO



You missed CPR's Annual Meeting LAST January?  You are not too late!

Below are three segments containing all seven sessions presented by the CPR Institute for New York state CLE credit in New York City on Jan. 12-13.  Here, WestLegalEdcenter.com offers those segments with accreditation in dozens of jurisdictions nationwide.

In addition, WestLegalEdcenter adds to the list an additional CLE session not offered to the Annual Meeting audience:  The keynote presentation by veteran Dallas practitioner Harriet Miers, White House Counsel under President George W. Bush, is presented here with continuing legal education credits in 25 jurisdictions.

These are the three segments, seminar descriptions, featured participants, and links:

It's a Shrinking World: Acceleration and Evolution in Dispute Resolution (Segment A)

Keynote Speech -- Scott Turow

Scott Turow is an award winning author of nine best-selling novels and two works of non-fiction. As a partner at SNR Denton, he continues to practice law, including pro bono matters such as the 1995 case in which he won the release of Alejandro Hernandez, who had spent 11 years on death row for a murder he did not commit. In 2004, he won the Robert F. Kennedy Book award for "Ultimate Punishment: A Lawyer’s Reflections on Dealing with the Death Penalty."

Current Perspectives on the Law and ADR

Increasingly, all disciplines are seeking to make decisions based on empirical evidence and ADR is no different. This panel focuses on recent research and survey results regarding corporate legal practice and ADR, including the recently completed Cornell/CPR/Pepperdine survey of the Fortune 1000, the Rand Report on Business-to-Business Arbitration in the United States, the Deloitte Global Corporate Counsel Report 2011, and the 2010 International Arbitration Survey conducted at Queen Mary, University of London, in conjunction with White & Case LLP.

Business Roundtable

Even before the recent economic turmoil, in-house legal departments have been under continuing pressure to seek innovative and cost effective methods to resolve their disputes. On this dynamic panel, you will hear from leading General Counsel regarding the implications of the ADR surveys discussed during the prior panel. In addition, the panel will address innovative and practical steps they have taken – or are thinking about taking – to reduce both the increasing cost and time consumed in dispute resolution and minimize business disruptions.

Featured Speakers & Panelists:

•    Paul Friedland - Partner, White & Case, New York

•    Carlos Hernandez - Senior Vice President, Chief Legal Officer and Secretary, Fluor Corp., Irving, Texas
•    Fred Kipperman - RAND Institute for Civil Justice, Santa Monica, Calif.
•    Janet Langford Kelly - Senior Vice President, Legal, General Counsel and Corporate Secretary, ConocoPhillips; Houston, Texas
•    Bradley E. Lerman - Associate General Counsel & Head of Litigation, Pfizer Inc., New York
•    David Bruce Lipsky - Anne Evans Estabrook Professor of Dispute Resolution Director, Scheinman Institute on Conflict Resolution, ILR School, Cornell University, Ithaca, N.Y.
•    Jean-Claude Najar - General Counsel, France, General Electric; Paris, France
•    Gregory Swinehart - National Managing Partner of Forensic & Dispute Services, Deloitte LLP, New York
•    Scott Turow - Partner, SNR Denton, Chicago
•    Richard F. Ziegler - Managing Partner, Jenner & Block, New York, Former General Counsel, 3M

It's a Shrinking World: Acceleration and Evolution in Dispute Resolution (Segment B)

We Have Met the Enemy and It is Us

Often with the best of intentions, ADR clients, practitioners and neutrals take steps in the ADR process that undermine negotiations and reduce the likelihood of a successful outcome. This panel will address problems faced by in-house counsel, ADR practitioners and neutrals throughout the entire ADR process.

The discussion begins with laying the foundation within companies for effective ADR practice. In addition, the panel will address problems in ADR practice from the perspectives of all stakeholders, and how parties and practitioners may make resolution harder and/or more costly to achieve. The panel will cite specific examples and draw from their significant experience to identify successful approaches to dispute resolution.

Developments in International Dispute Resolution

As cross-border transaction become increasingly common at all levels of business, effective dispute resolution techniques that incorporate different cultural approaches to resolving conflict, emerging legal issues, and changes in arbitration rules and mediation protocols are critical to business success. This panel will address emerging issues, including the varied approaches to implementation of the EU Mediation Directive by member nations, the UNCITRAL Working Group III Online Dispute Resolution initiative, risks to enforceability of awards and other late-breaking concerns.

Featured Speakers & Panelists:

•    Jose Astigarraga - Partner, Astigarraga Davis, Miami

•    James Breen - President, Breen Law Firm, Pembroke Pines, Fla.
•    Eduardo Damião Gonçalves - Partner, Mattos Filho, Veiga Filho, Marrey Jr e Quiroga Advs., São Paulo, Brazil
•    Teresa Giovannini - Partner, Lalive, Geneva, Switzerland
•    Peter Harvey - Partner, Patterson Belknap Webb & Tyler, New York, Former Attorney General of New Jersey
•    Michael Moore - Partner, SNR Denton, Dallas
•    Christopher Nolland - President, Offices of Christopher Nolland, Esq., Dallas
•    Colin Rule - Chief Executive Officer, Modria.com, San Jose, Calif.
•    Edna Sussman - Independent Arbitrator and Mediator, Distinguished ADR Practitioner in Residence, Fordham Law School, New York
•    Christopher K. Tahbaz - Partner, Debevoise & Plimpton, New York

It's a Shrinking World: Acceleration and Evolution in Dispute Resolution (Segment C)

Keynote Speech -- Harriet E. Miers

Harriet Miers served in the administration of President George W. Bush as Staff Secretary, Deputy Chief of Staff, and Counsel to the President. In a career of “firsts”, she was the first woman hired at Locke Purnell Boren Laney & Neely. In 1985, Ms. Miers was selected as the first woman to become President of the Dallas Bar Association and, in 1992, she became the first woman President of the State Bar. In 1996, she became the first woman to lead her firm. Her keynote address will reflect on unique opportunities and challenges inherent in issues involving government interests.

Roundtable on Mediation with the Government

Federal and state entities are playing an increasingly important role in legal issues faced by corporations, including regulatory development, enforcement actions and litigation by third parties on issues of importance to government entities. Even when they are not parties to a dispute, governmental entities often must be included in any dispute resolution process if it is to be successful.  Effective engagement of governmental entities requires corporate counsel to identify and address policy and practical issues that shape the government’s approach to an issue and can have substantive effects on the ability to reach a negotiated outcome. This panel will explore and describe the many ways in which corporations and Federal and state governments interact and demonstrate the best approaches in negotiating with government officials. The panel will cite specific examples and draw from their significant experience representing corporation or federal agencies.

Ethical Issues in Mediation and Arbitration

Based on case studies presented in Ellen Waldman’s recently published book, Mediation Ethics, and arbitration case studies prepared for this panel, the audience will have an interactive opportunity to delve deeply into fundamental ethical issues faced in mediation and arbitration, including conflicts of interest, confidentiality, and multi-cultural issues. Using advanced technology, the audience will engage in real-time analysis of the issues.

Featured Speakers & Panelists:

•    John G. Bickerman - Bickerman Dispute Resolution, Washington, D.C.
•    Sheila Birnbaum - Skadden, Arps, Slate, Meagher & Flom, New York
•    Charles B. Craver - Freda H. Alverson Professor of Law, George Washington University Law School; Washington, D.C.
•    Joanna Jacobs - Director, Office of Dispute Resolution, U.S. Department of Justice; Washington, D.C.
•    Harriet E. Miers - Partner, Litigation & Public Policy, Locke Lord Bissell & Liddell LLP; Dallas
•    Peter W. Morgan - Dickstein Shapiro, Washington, D.C
•    Kathleen M. Scanlon - Law Offices of Kathleen M. Scanlon, New York
•    Peter Steenland - Counsel, Sidley Austin LLP; Washington, D.C.
•    Ellen Waldman - Professor, Thomas Jefferson School of Law; San Diego


Making Mediation Work for You

SUMMARY:  This December 2011 program, presented by veteran New York City neutrals/trainers/former litigators Nancy Kramer and Barbara Swartz, helps practitioners decide whether and when to mediate and how to select the most appropriate mediator for the case. After discussing the best methods for choosing a mediator, the one-hour program focuses on how attorney-advocates and clients can achieve the best possible outcome. Participants will learn how to be well prepared for the session and how to represent their clients most effectively.

  Successful ADR Strategies for Life Sciences Companies: What Young Lawyers Should Know 

CPR's October 2011, Boston Y-ADR event.  Listen in to top general counsel and law firm practitioners on a wide range of ADR issues in the life sciences industry. The panelists discuss the pros and cons of using ADR to resolve disputes between collaboration/licensing/distribution partners; different conflict resolution options available to life sciences companies and when those options are appropriate, and tips for drafting ADR clauses in contracts. The panelists share some of their stories from the ADR trenches, provide advice about how best to navigate ADR processes, and offer their tips for getting into the practice area as well as increasing ADR use. The event was recorded in the Boston office of CPR member organization and Y-ADR host Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.

Early Case Assessment:  How Business Decides on Dispute Resolution Mechanisms 

SUMMARY: This June Washington, D.C., panel and discussion was moderated and hosted by Washington Milbank, Tweed, Hadley & McCloy partner Michael D. Nolan--a CPR Y-ADR event that introduced young practitioners to top in-house counsel.  The program opens with CPR Board Chairman William H. Webster, also of Milbank.  Webster, a former federal judge who also was director of the Federal Bureau of Investigation and chief of the Central Intelligence Agency, participates in an extensive Q-and-A session that is part of the presentation. Judge Webster and Michale Nolan were surrounded by corporate attorneys well-versed in cutting-edge conflict resolution techniques:  The panelists included Michael Bisignano, vice president, legal and deputy general counsel at Blackboard Inc., a Washington, D.C., education technology company; David Burt, corporate counsel at Wilmington, Del.’s E. I. du Pont de Nemours & Co.; Stephen A. Chernow, assistant general counsel, Intelsat SA, in Washington, D.C.; Pamela Corrie, general  counsel and chief risk counsel, GE Capital, and Brennan J. Torregrossa, assistant general counsel, GlaxoSmithKline.


The Commission Speaks: Master Guide to Mass Claims Resolution Facilities 

SUMMARY: CPR’s new Master Guide to Mass Claims Resolution Facilities, which addresses issues of mass claims post-settlement, covers all areas of claims resolution facilities. This session, which debuted at WestLegalEdcenter in October, was held last spring at Dickstein Shapiro in Washington.  It features a conversation with members of the CPR Institute Commission on Facilities for the Resolution of Mass Claims, which developed the guide.  Dickstein Shapiro partner Deborah E. Greenspan, who is the firm’s complex dispute resolution practice leader, moderates the session. Greenspan is co-chair of the CPR mass claims commission. The panel features commission members David Austern, president of Falls Church, Va.-based Claims Resolution Management Corp., which provides claims processing services to asbestos personal injury trusts, and Thomas H. Hill, General Electric Co. senior executive counsel for environmental litigation and legal policy, who is based in Fairfield, Conn. Also featured on the panel: Kenneth R. Feinberg, who is founder and managing partner of Washington’s Feinberg Rozen, and who served as CPR commission co-chair.  Feinberg, now administering claims against BP stemming from the 2010 Gulf of Mexico oil spill disaster, is best known as the first Sept. 11 Victim Compensation Fund special master, which was reconstituted in 2011 to address illnesses of first responders, under the direction of a new special master.

From Conflict to Creativity: Neuroscience Insights for Commercial Dispute Resolution 

Every conflict contains a seed that in the right conditions can germinate into a new understanding, deeper awareness, and creative possibilities.  The inner workings of the brain can advance or hinder this process.  Anastasia Pryanikova--a lawyer, linguist, and the founder of E-Studio, LLC, a coaching and training company that translates neuroscience insights into the areas of performance, collaboration, social networking, and conflict management--will host a program that explores the implications of current neuroscience research for communication, social interactions, conflict management, and influence. The program's objectives are to help you more effectively communicate and think clearly under pressure; regulate emotions; overcome cognitive biases and improve decision-making, and unleash the creative potential in conflicts and facilitate insights and breakthroughs.

Changing the Game--How to Move from Tug of War to Science Project in Settling Business Disputes 

SUMMARY: Texas collaborative law experts Anne Shutee and Sherrie R. Abney change the game for settling business disputes to avoid many of the costs and delays associated with litigation.  This webinar will introduce you to the collaborative process, a highly effective approach to dispute resolution that uses interest-based negotiation and dedicated settlement counsel.  Because the parties and their attorneys work together to create a constructive solution to their dispute, the collaborative process is especially valuable to parties in conflict with important customers, vendors, partners, franchisers, and employees.

  The Potential of the Brazilian Market for Mediation

SUMMARY: Gabriela Asmar, of Rio de Janeiro, who is Executive Director  of the Brazilian Center for Partners for Democratic Change  (PARCEIROS BRASIL–CENTRO DE PROCESSOS COLABORATIVOS) hosts a for a cutting-edge seminar on ADR in South America.  She covers the current status and development of Brazil mediation; a comparison between different systems in cultures within South American countries and as compared to the United States; ADR challenges in Brazil, and solutions for the nation's litigation problems focusing on the role of negotiators, lawyers, and legal organizations.
 The CPR 2011 Annual Meeting On WestLegalEdcenter

If you were unable to attend CPR’s meeting earlier this year at the Barclay Intercontinental Hotel in New York City, you can find out about some of what you missed.  Key sessions are available below, with credit in jurisdictions nationwide.
  1. ETHICS CLE CREDIT: Disclosure and Other Ethical Issues in Mediation, including a discussion of diligence, confidentiality, and impartiality, featuring top ethics experts Eric D. Green, of the Boston University School of Law and principal of Resolutions LLC in Boston, and Nancy Rogers, who is Michael E. Moritz Chair in Alternative Dispute Resolution at Ohio State University’s Moritz College of Law in Columbus, Ohio.
  2. The Future of Investment Disputes, on how international investment arbitration may develop in light of the growing pressures on the arbitral system, moderated by Michael D. Nolan, a partner in Milbank, Tweed, Hadley & McCloy in Washington, D.C., with panelists Christopher P. Bogart, Chief Executive Officer, Burford Group, Scarborough, N.Y.; Bernardo M. Cremades, Cremades y Associados, Madrid; Andrea J. Menaker, an international arbitration practice partner at White & Case in Washington, D.C.; and Laura M. Robertson, who is lead counsel on arbitrations for  ConocoPhillips in Houston.
  3. New Strategies for Resolving Disputes, in which a mock appellate argument is held before three former federal court judges on the constitutionality and viability of the new CPR Economical Litigation Agreement, and the third-party financing of disputes, featuring John S. Kiernan, a partner at Debevoise & Plimpton in New York; Timothy K. Lewis, a former Third U.S. Circuit Court of Appeals judge who is now a partner in the Washington, D.C., office of Schnader Harrison Segal & Lewis; Alexander J. Oddy, litigation and arbitration partner at the London law firm of Herbert Smith; Charles B. Renfrew, a former U.S. District Court judge and Deputy U.S. Attorney General, who now heads his own firm in San Francisco; Lawrence S. Schaner, a partner in Chicago’s Jenner & Block; former U.S. District Court Judge Fern M. Smith, now a neutral with JAMS in San Francisco, and Daniel B. Winslow, who is senior counsel to Proskauer Rose in Boston.
  4. Moderator Anastasia Kelly, former general counsel at American International Group Inc. and now a partner at DLA Piper in Washington, D.C., leads the “General Counsel Roundtable: New Tools and Solutions,” the kickoff panel for the 2011 Annual Meeting.  Kelly discusses hot topics with Thomas J. Sabatino, of Chicago, who is former senior vice president and general counsel at United Airlines’ parent, UAL Corp.; Thomas L. Sager, senior vice president and general counsel at E. I. du Pont de Nemours & Co. in Wilmington, Del., and Robert C. Weber, senior vice president for legal and regulatory affairs and general counsel at IBM Corp,.  in Armonk, N.Y.

Ethics for Real World Interaction

SUMMARY: Charles B. Craver, the Freda H. Alverson Professor of Law at the George Washington University Law School, returned on March 15 with another discussion of negotiation ethics, analyzing dealing with deceptive tactics, partially deceptive tactics, offensive conduct, unconscionable agreements, and similar issues.  Prof. Craver teaches Legal Negotiating at GW, and for more than 30 years has made presentations on effective legal negotiation and ADR procedures to more than 80,000 individuals throughout the United States, Canada, Mexico, Puerto Rico, Austria, England, Turkey, and the People’s Republic of China.  He has lectured and been a panelist at two CPR Annual Meetings, and this session marks his fourth CPR-WestLegalEdcenter event.
The Cassel Case: The California Supreme Court's New Guidance on Mediation Confidentiality, Privilege, and Legal Malpractice

SUMMARY: In the aftermath of the California Supreme Court’s new January 2011, Cassel v. Superior Court decision, there is renewed support for and definitions of mediation confidentiality and privilege protections, as well as for legal malpractice liability. A panel of veteran California practitioners explains what it means for your day-to-day caseload. You’ll find out about your current ethical obligations, and how your mediation work can be conducted within the boundaries of the Court’s new ethical standards in a decision watched closely by mediation providers, both court and private, nationwide.

Is This the Arbitrator I Want? Using a Potential Arbitrator's Disclosures to Test Partiality and Competence

SUMMARY: In conjunction with our friends at the College of Commercial Arbitrators, veteran practitioners Robert Holtzman, of Los Angeles, and Stanley Sklar, of Chicago, examine the pre-confirmation disclosure of interests, relationships and other matters that parties may expect to receive from potential arbitrators, based on current developments in court decisions and rules, statutes and institutional standards.

They analyze current legal and ethical requirements placed on arbitrators and the concurrent responsibility of parties and their counsel, using examples derived from the College of Commercial Arbitrators' recently published Protocols for Cost-Effective and Speedier Commercial Arbitration and its forthcoming Second Edition of its Guide to Best Practices in Commercial Arbitration.

The Changing Nature of Legal Services:  What In-House Counsel Want You to Know

SUMMARY: From CPR's Y-ADR gathering in Houston, a program focusing on case management techniques—including how to deploy decision trees— and on law practice management techniques, specifically, dealing with in-house expectations of outside counsel work. Features corporate counsel from top energy services companies. 

ETHICS CLE CREDIT -- Excellence in ADR Ethics 2010

CPR Institute Senior Vice President Helena Tavares Erickson on the duty to advise in ADR; truthfulness, puffing, and lying; the duty of candor owed to an ADR neutral; good-faith participation; confidentiality; and unauthorized practice of law rules, and their relationship to ADR participation.  A one-hour Ethics CLE session accredited in jurisdictions nationwide, and available in many locations as a podcast for CLE on-the-go.

Deal or No Deal: Leveraging Information to Overcome Psychological Barriers to Efficient Deals

SUMMARY: San Antonio attorney-neutral-author Don Philbin explores the interactive use of outcome scenarios via decision trees and other computerized models as a means to overcome barriers to settlement.

Mediator v. Arbitrator: Disclosure and Other Ethical Issues

From the CPR 2010 Annual Meeting - An Ethics CLE session featuring a discussion of the practice landscape, including waivers of liability, immunity, vacatur of awards, institutional guidelines, and the med-arb dilemma.

The Future: Predictions and Prognostications

From the CPR 2010 Annual Meeting -The host of CPR’s International Dispute Negotiation podcast Mike McIlwrath moderates a panel featuring CPR Annual Meeting keynoter Richard Susskind on the cutting edge of ADR, technology, and the ramifications for the legal profession, as well as predictions from the intelligence community on what the world will look like in 2025.

Arbitration Under Attack: The Future of ADR

From the CPR 2010 Annual Meeting - An international panel of experts, moderated by former New York State Court of Appeals Chief Justice Judith S. Kaye and featuring American Arbitration Association Senior Vice President Richard W. Naimark, discuss the prospects for domestic and international arbitration in light of the Congressional proposal, the Arbitration Fairness Act of 2009.

Doing Business In Asia - ADR Advice From Regional Experts

From the CPR 2010 Annual Meeting -It is essential that U.S. companies and their legal advisers doing business in Asia have a basic understanding of the local ADR law and practice.   Five experts based in Asia full-time visit CPR to discuss the practice particulars.

ETHICS CLE CREDIT -- Master Mediator Series: The Ethics of Fictional Lawyers

An archive version of the 12/21/09 and 5/11/09 broadcasts - Master Mediator Bob Creo of Pittsburgh returns for an Ethics CLE credit session on how attorneys in fiction acted--and why we can’t do what they did in real practice.  This session takes account of the popular portrayal of lawyers, and the ethics issues they raise under the ABA’s Model Rules of Professional Conduct.

Charles Craver: "The Effective and Somewhat Deceptive Competitive/Problem-Solving Style"

Charles Craver expands on his November Alternatives cover story, discussing different negotiating techniques you are likely to face at the bargaining table and how you should deal with them.  He will examine how recent research translates into practice, and explain how the iconic Cooperative/Problem Solving style of negotiation has been giving way to a new definition of what makes a highly effective negotiator:  Those who are ready to solve problems, but also are competitive.

The Six Stages of the Negotiation Process

Break it down, make it better.  Charles B. Craver returns to the CPR Institute and WestLegalEdcenter for his second one-hour session analyzing negotiation.  This course covers Prof. Craver's six negotiation stages: Preparation, Relationship-building, Information-exchange, Distribution, Closing, and Cooperation.  The program provides the fundamental structure of negotiation interactions and will make you a better bargainer.

Tips from the Trenches in a Tough Economy:  Insights from In-House Counsel About Today's Priorities and What it Means for Young Attorneys

The CPR Institute's inaugural YADR event is now available for CLE credit.  YADR exposes young attorneys to in-house counsel in the international ADR practice area.  This June 2 standing-room only New York panel discussion was moderated by YADR Chair Dana MacGrath, Senior Counsel at the event's host, Allen & Overy, and provided an inside's look at the role of ADR systems and practices in corporations and multi-national organizations.  The panel included Michelle H. Browdy, Vice President and Assistant General Counsel, IBM Corp.;  Duncan MacKay, Deputy General Counsel, Northeast Utilities; and Beth Trent, Legal Director, Schering-Plough Corp.

ETHICS CLE CREDIT -- Negotiation Ethics for Real World Interactions

The presentation, which provides one hour of Ethics CLE credit, addresses deceptive and partially deceptive tactics, offensive conduct, unconscionable agreements, and similar issues.  The instructor is Charles B. Craver, the Freda H. Alverson Professor of Law at the George Washington University Law School in Washington D.C.  Over the past 30 years, Prof. Craver has made presentations on Effective Legal Negotiation and on Alternative Dispute Resolution Procedures to more than 80,000 individuals. This program is the first in a series for the CPR Institute that Prof. Craver will present at WestLegalEdcenter.com. 

The Master Mediator: I'm Sorry? Acknowledgment and Apology in Preventing Medical Malpractice Claims

An exploration of the pros, cons, ethics, legal ramifications, and efficacy of health care providers discussing medical errors with patients and family and the role of apology in resolving claims.  This is the on-demand version of the first of six live presentations by the CPR Institute’s Master Mediator website columnist, Pittsburgh neutral Robert A. Creo.