Training Customized to Your Needs! The following courses are available for presentation at your firm or company. Our training consultants would be happy to discuss your individual requirements and design programs that successfully address your needs. Programs may include those delivered by CPR or “train-the-trainer” programs that prepare internal staff to deliver them. Prices for completed programs depend upon your requirements and are always estimated in advance. To schedule a training or for information, please contact Helena Tavares Erickson at herickson@cpradr.org.
Also see Upcoming Trainings for pre-scheduled ADR Training Courses.
Customized Negotiation Training for Corporations
CPR has teamed with MWI, a leading provider of negotiation learning
programs, to launch a new offering in our corporate customized training
programs.
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Respond to challenges, threats and other difficult behaviors
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Influence those you do not have authority over
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Be tough on substance and say “no” in a way that does not damage relationships
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Structure the negotiation to promote joint problem-solving and produce lasting agreements
- Generate creative agreement and maximize total negotiated value
Learn Techniques that have Transformed Companies like Coca-Cola, Analog Devices and Eastman Chemical
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Build and sustain more productive and profitable strategic alliances
- Lower costs by minimizing friction with suppliers
- Deal more effectively with difficult pricing and fee negotiations
- Increase productivity through better internal communication
Conflict Management
Effective Conflict Management & Transformation
This is a one-day interactive program for counsel and clients already familiar with ADR processes, geared to strategies for diagnosing conflict early, assessing its root causes and designing efficient processes to address resolution barriers and solve the dispute quickly even before the need to hire a neutral arises. CLE Credits: 7 Skills
Summer Associates: Secrets of Commercial ADR
No CLE. This is a two and a half hour interactive workshop for summer associates contrasting arbitration and mediation of the same matter and highlighting key practice aspects of commercial ADR, including:
- pre-dispute contract clauses,
- selection of neutrals,
- use of evaluation in mediation, and
- unauthorized practice of law restraints on counsel representation in ADR.
ADR Drafting and Counseling
Master Drafting Program
This is a 3-hour program that uses CPR's Master Guide: Drafting Dispute Resolution Clauses (2006). This course is targeted to the needs of those who must draft or interpret dispute resolution clauses. Actual multi-step clauses used by over 20 leading corporations and model clauses developed by CPR provide the foundation for this intensive how-to primer on this critical aspect of the ADR practice. Maximum Class Size: 30. CLE Credits: 2 Skills and .5 Ethics
Arbitration
Master Arbitrator Training Program-Lawyers Only
This is a two-day arbitrator training program featuring trainers from the Chartered Institute of Arbitrators and CPR Distinguished Neutrals. Successful completion leads to CIArb Associate status. CLE Credits: 12 Skills
Employment
Excellence in Employment Practices
This is a 1-1/2-hour program for in-house lawyers and business persons or their outside counsel who advise companies on avoiding and resolving employment disputes. This course utilizes the Institute publication Employment Best Practices, which includes examples of effective practices among a broad range of leading corporations. In addition, the course reviews the procedures and case law informing the CPR Program for the Resolution of Employment Disputes (2004). CLE Credits: 2 Skills
Ethics
Excellence in ADR Ethics
This is a 3-hour program for lawyers and neutrals involved in mediation and/or arbitration. The course encompasses the latest developments in ethical issues for lawyer-representatives, arbitrators and mediators. It will assess through lecture and hypotheticals the impact of the Uniform Mediation Act and recent arbitrator code revisions, as well as provide guidance concerning conflicts of interest. (Includes 20 copies of ADR Ethics Reference Manual). CLE Credits: 3 Ethics and Professionalism
Note: A 1-hour abridged version of this course is also available.
Mediation
Advanced Mediator Training
This one-day program focuses on developing particular skills that enhance problem-solving, address positional bargaining over money, and overcome impasse in mediation. It is available to those who have completed CPR's two-day Mediator Techniques and Practices Program. A ratio of 12 mediators to one trainer is required for this intensive workshop. CLE Credits: 6 Skills and .5 Ethics
Court Mediator Training
This intensive two-day program, presented in conjunction with courts, prepares lawyers to serve as mediators in federal and state court ADR programs. This course covers the interface with judicial and administrative personnel and the special ethics requirements of court-appointed mediators as well as fundamental mediator skills, strategies and techniques. A ratio of 12 potential mediators to one trainer is maintained in this intensive workshop. CLE Credits: 17 Skills and 1 Ethics
Effective Mediation Representation for Counsel & Parties
This intensive one-day program is for experienced ADR practitioners and clients. This course focuses on the keys to effective mediation representation with particular emphasis on client preparation and effective strategies before and during mediation. CLE Credits: 6 Skills and .5 Ethics
Enhancing Approaches to Mediation for Lawyers Representing Clients
This 1-1/2 hour presentation focuses on ways to encourage use of mediation and highlights key strategies that advocates can use to enhance client representation before and during mediation. CLE Credits: 1.5 Skills
Individual Mediator Techniques & Practices
This two-day program, offered in conjunction with CPR's Annual Meetings, prepares lawyers to act as effective mediators. This course delineates the range of skills required of successful mediators, offers proven practical techniques, addresses ethics issues and considers innovative ways to overcome impasse. A ratio of 12 potential mediators to one trainer is maintained in this intensive workshop. CLE Credits: 20 Skills and 1 Ethics
In-House Mediator Training
This program, which is equivalent to Mediator Techniques and Practices, is offered to companies wishing to train personnel to perform in-house mediation roles in areas such as consumer and employment disputes. Such programs are conducted on site for ease of personnel and to conserve travel expenses. A ratio of 12 potential mediators to one trainer is maintained in this intensive workshop. CLE Credits: 20 Skills and 1 Ethics
Mediator Refresher and Feedback Session
In this 2-hour program, facilitated by CPR, mediators explore and refine their practice techniques by exchanging ideas and rethinking problems they have encountered. CLE Credits: 1.5 General, .5 Ethics
Preparing Your Client for Effective Mediation Participation
Clients can play a seminal role in mediation's search for solutions. Preparing the client regarding the potential scope of mediation, negotiation strategy, and tips to deal with difficult opponents can complement more traditional preparation. This program will explore the preparation features in the context of differing dispute types. CLE Credits: 3 Skills
Presenting Effective Opening Statements in Mediation
In a hands-on interactive format, explore effective options in presenting opening statements in mediation and understand the tools that can minimize resistance to effective problem-solving dialog and settlement. CLE Credits: 3 Skills
Structuring Negotiation Strategy in Mediation
The heart of mediation is the negotiation dynamic between the opposing parties and counsel that is facilitated by the mediator. This program offers a bird's eye view of distributive and collaborative negotiation techniques and offers participants an opportunity to apply these strategies in a negotiation of a business dispute. Discussion will follow on how the presence of a mediator changes the negotiating dynamic. CLE Credits: 3 Skills
Understanding Mediator's Impasse Breaking Devices
Partnering with a mediator to bring about effective settlements can be enhanced by appreciating the variety of devices mediators use in overcoming impasse. Using vignettes, participants will focus on a variety of devices, their benefits and drawbacks, to be better prepared to suggest their use and participate effectively in their application. CLE Credits: 3 Skills
Negotiation
Interest-Based Negotiation Workshop
This intensive one-day program illustrates the differences between positional and interest-based bargaining. Equally suitable for lawyers, clients or business persons, the course highlights the tensions in negotiation and stresses the skills that foster problem-solving approaches while assuring viable negotiated outcomes. CLE Credits: 8 Skills