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Dispute Resolution Services

For assistance with any procedures or services, contact CPR's DRS Department at CPRNeutrals@cpradr.org or call Olivier Andre at +1-646-753-8241 or Helena Tavares Erickson +1.646.753.8237.


Mediation

Although administration is not required for resolution, CPR offers assistance with the most critical element in your proceeding – the challenge of selecting the best neutral with the right set of skills.


C
hoosing the wrong neutral can adversely affect the outcome of the dispute which, in turn, can have a long-term impact on business relationships and the bottom line. Selecting the right neutral is critical and should not be left to chance.

For a fee, CPR can act on behalf of all parties to help select a neutral that is ideally-suited to the case – and one that is acceptable to all sides.

The Full fees are as follows:
Appointment of a Mediator:  $1,850 ($925 per party). Franchise Mediation:  $1,500 ($750 per party).

List of Mediators Only:  $1,500.

CPR assists parties via three primary mediator selection services:


1. List of Mediator Candidates
CPR's processes provide that the parties may choose their mediator without assistance. However, selecting a neutral can be daunting. CPR maintains an extensive and detailed neutrals database which can be searched to identify neutrals who specifically fit parties requirements in terms of experience, credentials, language ability, and geographic location. Once criteria have been entered into the database, CPR simply provides biographies and contact information for the mediators meeting parties specific needs. The parties, then, proceed using their own selection process.

2. Vetted List of Neutral Candidates


The greatest burden faced by parties is to expeditiously find an agreed-upon neutral with no conflicts of interest and one who will be available when the parties want their mediation to take place. With its thorough vetting process, CPR can pre-screen mediator candidates for conflicts and availability and submit to parties a list of vetted candidates including  biographical information, hourly rates, disclosures, and responses to special queries from the parties. The parties may then proceed with their own selection process or follow a traditional ranking.

In most cases, a mediator can be appointed within 1-4 weeks depending on the process used. An expedited selection means a more efficient and less costly process for all parties.


CPR’s “Vetting”/Selection Process

Profiling

CPR works with counsel to develop a detailed profile of the qualifications and experience of the mediator.  This due diligence also includes a discussion of the complexity and issues involved in the dispute and the potential for resolution. At this time, parties agree on a venue and a time period for the mediation.  Parties can also agree on special queries to be made to the candidates.

  Identification   

CPR searches its database, including a thorough review of the neutrals’ substantive and procedural qualifications, to identify neutrals who best meet the parties’ desired requirements.

Query

CPR prepares a list of potential neutrals and queries them to determine their availability and willingness to serve, as well as to identify any potential conflicts. Any special queries are made at this time.

Nomination

Based on the responses received to its neutrals query, CPR provides parties with a list of candidates who are conflict-free and available for the calendar window that the parties prefer. The list is submitted together with biographical information, hourly rates, any disclosures, and responses to special queries.

Ranking

Absent party agreement to a different process, if parties are unable to agree on a mediator from the list, they rank their preferences, and CPR selects the nominee with the highest combined ranking.

Selection

CPR notifies the selected panelist, who contacts counsel directly to begin the dispute resolution process. The neutral assumes responsibility for both directing and administering the ADR proceedings.


Assistance

CPR remains available to address later arising challenges

3. Direct Appointments

Acting as a widely-respected and independent organization, CPR can directly appoint a mediator when the parties provide for a direct appointment in their contract or at the parties’ request after the dispute has arisen. In that case, CPR will select a mediator who is fully qualified to resolve the dispute and who has been screened for conflicts and availability.

How Long will the Process Take?
Typically, all steps are completed and the neutral is selected and assigned to the case within a month. Direct appointments can be made more quickly.



An Inside Look at the New Administered Arbitration Rules

Watch Video to Learn more about CPR's New Rules:

Join Lexis® CLE and the International Institute for Conflict Prevention and Resolution (CPR) for an exclusive panel presentation on the newly unveiled CPR Administered Arbitration Rules, effective July 1, 2013.

This “hot topic” panel presentation includes an insider look at the new Administered Arbitration Rules created by the Administered Arbitration Rules Subcommittee of the CPR Arbitration Committee. The new rules were carefully tailored to deliver only what the parties need from an administering organization and nothing else!

Get a jump on understanding the newest arbitration rules from CPR, which offer the greatest degree of flexibility and control available while minimizing overall costs. The new rules are based on CPR’s experience and their non-administered rules. CPR is adding to its services, “full administration”, which includes billing, selection of the arbitrator or arbitrators, ensuring the smooth interface between parties and the Arbitrator/Tribunal, limited review of awards, and oversight to ensure the process occurs in a timely manner. 

CPR members receive a 25% discount when purchasing a version of this program for CLE credit.  Please contact Angie Gonzalez at agonzalez@cpradr.org to redeem the discount code.


For over 30 years, the nation’s top practitioners have relied on CPR’s non –administered rules to resolve high-value, complex legal disputes.  In response to users’ requests, CPR is now offering Administered Arbitration Rules for those requiring an administering authority.  As more worldwide companies sign CPR’s Corporate Policy Statement on Alternatives to Litigation, International Pledge Agreements and the 21st Century Corporate ADR Pledge, CPR has witnessed an increased demand for administered arbitration rules.  CPR’s Administered Arbitration Rules were drafted by users for users and offer the greatest degree of flexibility and control available, while minimizing overall costs.

What are Benefits of CPR’s Administered Arbitration Rules?

CPR’s Panels of Highly Distinguished Neutrals:

  • CPR’s Panels of Highly Distinguished Neutrals, comprising former judges, prominent attorneys and academics, are uniquely qualified to resolve worldwide complex business disputes in more than 20 specialized practice areas.
      
  • CPR neutrals are highly credentialed by CPR, both internally and by peer review committees, to ensure they possess superior qualifications.

Highly Experienced Administrators:

  • These rules will be administered by seasoned, highly skilled CPR lawyers. CPR’s staff includes attorneys with over 25 years of practical experience.

      Flexibility and Control:

  • The rules enable the parties to remain in control to the greatest extent possible by providing only those administrative functions needed by the parties.   

  • Arbitrator/Tribunal interfaces directly with parties on scheduling matters and CPR monitors the arbitration schedule.  The parties work with the Arbitrator/Tribunal to design their own disclosure plan and time table.

Efficient and Effective: 

  • With the Administered Rules, parties only pay for essential administrative functions such as neutral selection, billing,, and award review–offering a more efficient and cost effective approach.

  • Parties work directly with Arbitrator/Tribunal to increase efficiencies and decrease costs.

Autonomy and Impartiality:

  • Numerous arbitrator selection options, including innovative screened process, ensuring impartiality and autonomy in the process. Arbitrators are independent and neutral.

NEW ADMINISTERED ARBITRATION RULES DOWNLOADS

Read and Download the Administered Arbitration Rules

Model Clauses

Click here for FAQs

Unique Features: Administered Arbitration Rules

CPR Dispute Resolution Specialists

Read New Administered Arbitration Rules Press Release

New Administered Arbitration Rules in a Nutshell Chart

Schedule of Costs

Administered Arbitration Rules PowerPoint Presentation


Non-Administered Arbitration
Where administration is not required or desired for resolution, CPR offers assistance with the most critical element in your proceeding – the challenge of selecting the best neutral with the right set of skills.

Choosing the wrong neutral can adversely affect the outcome of the dispute which, in turn, can have a long-term impact on business relationships and the bottom line. This is particularly important for arbitral proceedings because arbitral decisions are typically final and binding. Thus, selecting the right neutral is critical and should not be left to chance.

For a fee, CPR can act on behalf of all parties to help select a neutral that is ideally-suited to the case – and one that is acceptable to all sides. CPR assists parties via four primary selection services:

1. List of Neutral Candidates
By default, CPR’s Rules and self-administered processes provide that the parties may choose their mediator or party-appointed arbitrator without assistance. However, selecting a neutral can be daunting. CPR maintains an extensive and detailed neutrals database which can be searched to identify neutrals who specifically fit parties requirements in terms of experience, credentials, language ability, and geographic location. Once criteria have been entered into the database, CPR simply provides biographies and contact information for the neutrals meeting parties specific needs. The parties, then, proceed using their own selection process.

2. Vetted List of Neutral Candidates
The greatest burden faced by parties is to expeditiously find an agreed-upon neutral with no conflicts of interest and one who will be available when the parties want their arbitration hearing or mediation to take place. With its thorough vetting process, CPR can pre-screen neutral candidates for conflicts and availability and submit to parties a list of vetted candidates including  biographical information, hourly rates, disclosures, and responses to special queries from the parties. The parties may then proceed with their own selection process or follow a traditional ranking. If needed, CPR offers consulting services to help parties craft a customized neutral selection process.

3. Screened Arbitrator Selection

CPR’s Rule 5.4 for Non-Administered Arbitration provides a unique mechanism for the constitution of a tripartite tribunal whereby parties select their party-appointed arbitrators without the candidates knowing which party designated them. In this process, CPR handles all communications with the party candidates to ensure confidentiality. This screened selection process offers an additional layer of protection to parties with respect to the impartiality of the neutrals. When the parties provide for CPR screened arbitrator selection in their ADR clause, CPR can assist them throughout the selection of party-appointed arbitrators and a chair.

4. Direct Appointments
Acting as a widely-respected and independent organization, CPR can directly appoint an arbitrator or a mediator when the parties provide for a direct appointment in their contract or at the parties’ request after the dispute has arisen. In that case, CPR will select a neutral who is fully qualified to resolve the dispute and who has been screened for conflicts and availability.

In many cases, a neutral can be appointed within 1-4 weeks depending on the process used. An expedited selection means a more efficient and less costly process for all parties.

CPR’s “Vetting”/Selection Process

Profiling

CPR works with counsel to develop a detailed profile of the qualifications and experience of the neutrals needed.  This due diligence also includes a discussion of the complexity and issues involved in the dispute and the potential for resolution. At this time, parties agree on a venue and a time period for hearing the matter (if not already confirmed).  Parties can also agree on special queries to be made to the candidates.

  Identification  

CPR searches its database, including a thorough review of the neutrals’ substantive and procedural qualifications, to identify neutrals who best meet the parties’ desired requirements.

Query

CPR prepares a list of potential neutrals and queries them to determine their availability and willingness to serve, as well as to identify any potential conflicts. Any special queries are made at this time.

Nomination

Based on the responses received to its neutrals query, CPR provides parties with a list of candidates who are conflict-free and available for the hearing calendar window that the parties prefer. The list is submitted together with biographical information, hourly rates, any disclosures, and responses to special queries.

Ranking

Absent party agreement to a different process, if parties are unable to agree on a neutral from the list, they rank their preferences, and CPR selects the nominee with the highest combined ranking.

Selection

CPR notifies the selected panelist, who contacts counsel directly to begin the dispute resolution process. The neutral assumes responsibility for both directing and administering the ADR proceedings.


Assistance

CPR remains available to address later arising challenges.

How Long will the Process Take?

Typically, all steps are completed and the neutral is selected and assigned to the case within a month. Direct appointments can be made more quickly. If necessary, the process can be completed even as quickly as one week.

What are the Costs?

For a complete explanation of all fees, please visit our Schedule Fees page.


Assisted Arbitration

CPR’s self-administered processes allow parties to conduct an arbitration or mediation without the help of an administering body. However, given the varying nature of complex commercial disputes, CPR provides additional services to assist parties should limited administrative help be needed. With CPR’s assisted dispute resolution services, parties can customize their processes by choosing the type and amount of assistance that is needed for each proceeding.

There may be some situations in which limited administration may be needed for a given type of case or case load.  For these matters, CPR staff stands ready to assist parties in proactively addressing disputes and accelerating resolution.


*1 hour minimum

Serving Non-Responding Respondent $300/hr*
Administrative Fees, including time for acting as
fund-holder for matter

$300/hr*
Challenge of Arbitrator Post Selection
(under $100M/over $100M)
$2,500/$5,000
Review of Award (form, clerical, computational
and typographical)
$300/hr.*
CPR Conference Room Rental (Midtown New York)
Plus, Daily Administrative Charge (copies, faxes, phone, staffing, etc.),
if applicable
$400/day
$150