Clip length/Date:(27:27min - 11/23/11)

Summary: Negotiation legend William Ury joins International Dispute Negotiation host Michael McIlwrath for the first of two parts.

Listen now, because Part 2 will be here soon, on Monday, Dec. 5

In this first episode, the co-author of the essential ADR practitioners’ book, “Getting to Yes,” discusses building credibility and trust in negotiations; reducing tensions at the bargaining table, and what happened after President Carter asked him to mediate a standoff in Venezuela between millions of President Hugo Chavez’s supporters and the opposition.

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