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The Franchise Mediation Program
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Description

Endorsed by the International Franchise Association and the American Association of Franchisees and Dealers, this publication outlines a procedure for more effective and efficient management of disputes between franchisors and franchisees. Detailed ground rules for resolving franchise disputes are set forth in the CPR Procedure for Resolution of Franchise Disputes, which appears as the Appendix. If you would like to download a pdf of this booklet, please click here.

Note: If you are ordering 10 or more FREE publications, please write to store@cpradr.org.

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