Charles P.  Doran


Mediation Works Incorporated

Professional Experience
Charles ('Chuck') Doran is an experienced mediator specializing in the resolution of business and workplace disputes. Charles is the founder of Mediation Works Incorporated (MWI), a dispute resolution service and training organization in Boston, Massachusetts. A mediator since 1992, Chuck has mediated hundreds of cases involving all areas of employment, including discrimination, sexual harassment, termination, scheduling, and other workplace issues. Chuck is a member of the CPR Dispute Resolution Panel of Distinguished Neutrals, the Equal Employment Opportunity Commission (EEOC), the Massachusetts Commission Against Discrimination (MCAD), Mediation Works Incorporated (MWI), the Financial Industry Regulatory Authority (FINRA) Dispute Resolution Panel, the Harvard Mediation Program and the United States Postal Service REDRESS I and REDRESS II Mediation Panels. In addition to his mediation work, Charles works nationally and internationally as a dispute resolution trainer and consultant with corporate, governmental and non-profit clients including Coca-Cola Enterprises, General Motors, Bose Corporation, the Rockefeller Foundation, and the Harvard Negotiation Project at Harvard Law School. In 1993, Charles completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation and chaired two regional ADR Conferences in 1997 and 1999. Charles served as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee. Charles is an arbitrator with the Massachusetts Bar Association's Fee Arbitration Board and is a past president of the Association for Conflict Resolution (formerly the Society of Professionals in Dispute Resolution), New England Chapter.

Primary Practice Areas
Mediation of employment, workplace and other business disputes.

Dispute Resolution Experience and Training
Mediated thousands of employment, workplace, business and court referred matters since 1992. Mediation Training, 30-hours - Cambridge Dispute Settlement Center, Cambridge, MA (April 1992); Mediation Training, 32-hours - Harvard Mediation Program, Harvard Law School, Cambridge, MA (November 1994); Master Mediation Seminar, 18-hours - The New England Chapter of the Society of Professionals in Dispute Resolution, Marblehead, MA (July 1996); REDRESS I Mediation Training, 18-hours - United States Postal Service, Boston, MA (November 1998); REDRESS II - Advanced Transformative Mediation Training, 16-hours - United States Postal Service, Hartford, CT (May 2002).

Selected Honors, Awards, Publications, and/or Professional and Civic Associations
Member and Chair of Qualifications Subcommittee, Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution (1999-2002); President and Board Member, Association for Conflict Resolution, New England Chapter (1997-2004). Associate Member, ABA, Section on Dispute Resolution; Member, the International Ombudsman Association; Advisory board member, Web Mediate.

Education
Graduate: Specialization in Negotiation and Dispute Resolution, Program On Negotiation, Harvard Law School, Cambridge, MA (1993); Undergraduate: Binghamton University, Binghamton, NY (1989).

Contact Information:
4 Faneuil Hall, Fourth Floor
Boston, MA 02109-4807
Phone: 617-973-9739
Fax:      617-973-9532
Email: cdoran@mwi.org

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