Clip length/Date:(18:59min - 10/03/08)

Summary: You’re going to get your cross cultural communications wrong. But, according to veteran Australian mediator Joanna Kalowski, the way you get it right after you get it wrong will make the difference in whether those communications and negotiations are successful. This week, Mike McIlwrath has a discussion with Kalowski reflecting her intense mediation experiences across borders and with indigenous people, both in government and in private practice.

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