FAQs

After clicking “Register,” please enter your organizational email address. Once your email address is complete, please navigate to the User Name field. If CPR has your email and information on file, your information will populate automatically.

CPR displays the information on file during registration to verify your identity. If you recognize the information, but it is out of date, you can update after you have completed registration and verified your email address.

If you know you are a CPR Neutral/Member or have access through your organization, but you are not automatically granted Member access, we may have a different email on file for you. Please contact us.

If you have verified your email address and are unable to log in, please check that you are entering your username – not your full email address. If you are still unable to log in, please contact us.

If you have an account on CPR’s website, but are getting an error message during password recovery such as “We were unable to access your information. Please try again”, please check that you are entering your username – not your full email address. If that does not solve the problem, please contact us.

Please contact us if you have a question that is not addressed here.