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Tuesday, September 15, 2020 & Wednesday September 16, 2020


2020 CPR European Conference
on Business Dispute Management

Learning and Adapting in a VUCA* World
(*Volatile, Uncertain, Complex and Ambiguous)

Tuesday, September 15, 2020
15:30-19:00 Central European Time

Wednesday, September 16, 2020
15:30-18:30 Central European Time

via Videoconference

Registration is now open and free of charge!

Please register here.

The 2020 CPR European Conference on Business Dispute Management is organized by CPR and its European Advisory Board (EAB) in collaboration with the Centre for Effective Dispute Resolution (CEDR). The overall theme of this year’s conference is Learning and Adapting in a VUCA World."  Panels will include topics such as dispute prevention, learning from disputes, the digitization of disputes and non-financial settlements. 

Conference participants will include an outstanding group of in-house counsel, leading practitioners, academics and jurists, as well as international arbitrators and mediators. For information about last year’s CPR European Conference on Business Dispute Management, click here.   

This year, the Conference is co-chaired by Alexander Oddy (Herbert Smith Freehills), Noradèle Radjai (LALIVE) and Kevin Smith (Shell International).

The keynote speaker for this year's conference will be Dr. Mimi Zou, co-founder of the Oxford University Deep Tech Dispute Resolution Lab, which aims to build an internationally leading hub of interdisciplinary and multi-stakeholder research cooperation on the study of deep technologies in dispute resolution.




Tuesday, September 15, 2020

15:30 – 15:45

Opening Remarks

15:45 – 16:45

How to prevent or prepare for the unpredictable – 2020 and beyond

  • A focus on in-house counsel experiences.
  • A diverse panel will share their reflections on how to prepare themselves and their teams for the unexpected.
  • How do you ensure your company is in the best place to deal with unpredictable events and crises?
  • As in-house counsel, what tools and techniques would you use to prevent conflicts from arising or escalating?
  • Discussion on how external counsel can support or partner with these initiatives.

Moderator: Helene Alders, Shell


  • Chantal du Toit, Shell
  • Nicole Appert, GE Energy
  • Andy Moody, Baker & McKenzie

16:45 – 17:00


17:00 – 18:00

Evaluating and learning from disputes in a VUCA world

This panel explores how unpredictable conflict requires agile thinking, adaptability and a growth mindset:

  • How do companies learn? How do they feedback learnings?
  • What is the role of firms / in-house counsel in promoting learning?
  • How do you grow a learning mindset amongst disputes specialists?

Moderator: Noradèle Radjai, LALIVE


  • Laura Abrahamson, AECOM
  • Mallory Silberman, Arnold & Porter   
  • Reza Mohtashami QC, Three Crowns

18:00 – 18:15

Closing Remarks

18:15 – 19:00

Virtual Networking Cocktail

Bring your own drink and network in small groups with the conference participants!


Wednesday, September 16, 2020

15:30 – 15:40

Opening Remarks

15:40 – 16:10

A conversation with the Conference Keynote Speaker, Dr. Mimi Zou, Deep Tech Resolution Lab, University of Oxford

16:10– 17:10

Digitization of disputes: Tools, Analytics, Changing market expectations

  • Review of current litigation analytics tools in the UK and elsewhere
  • Look at tools for evaluating and quantifying risk through decision trees
  • Changing expectations: external firms' use of data to inform estimates, timelines and strategy
  • Examine how these new tools challenge the skills for lawyers in house and in private practice – how will I work differently?

Moderator: Alexander Oddy, Herbert Smith Freehills


  • Gideon Cohen, Co-Founder, Solomonic Ltd.
  • Emma Deas, Herbert Smith Freehills
  • Charlie Morgan, Chair of the Working Group on LegalTech Adoption in International Arbitration and Senior Associate, Herbert Smith Freehills

17:10 – 17:20

Closing Remarks

17:20 – 17:30


17:30 – 18:30

Moderated Workshops

Small group sessions facilitated by corporate counsel/practitioner where participants have an opportunity to engage in a discussion around the topics discussed during the panel sessions and as their questions.

Tracked sessions on:

  • Conflict prevention techniques – 2020 and beyond
  • Evaluating and learning from disputes in a VUCA world
  • Digitization of disputes: Tools, Analytics, Changing market expectations
  • Open Forum with CPR leadership


For sponsorship opportunities, Kai Sass-Hauschildt at

For more information about CPR's activities in Europe, please click HERE.

Continuing Professional Development (CPD) = 4 hours
This event is covered by CEDR (Centre for Effective Dispute Resolution) a recognised provider of CPD for a number of professional bodies (including self-certifying schemes). This includes Law Society (E&W), Bar Standards Board, Civil Mediation Council and Chartered Institute of Arbitrators (please ask if you wish to know if your profession is covered).

New York CLE = 3 CLE credits
This continuing legal education course has been approved in accordance with the requirements of the New York State Continuing Legal Education Board for a maximum of 3 credit hours which can be applied toward the “Skills” requirement. This course is for experienced attorneys and/or neutrals. Not open for transitional CLE.
The CPR Institute has been certified by the New York State Continuing Legal Education Board as an Accredited Provider of continuing legal education in the State of New York. CPR is a non-profit organization. Under financial hardship guidelines, at its discretion, CPR may waive the fee for attorneys who demonstrate that they are not currently employed (not retirees). CPR may also provide a special discounted price to attorneys, full-time judges and administrative law judges practicing in the non-profit and public sectors full time.
E-mail for more information