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"The End of Lawyers?" Richard Susskind on the Future of Legal Services, Part 1 (IDN Podcast 85)

Clip length/Date:(18:57min - 02/19/10)

Summary: In the first of two parts, U.K. author Richard Susskind visits Mike McIlwrath and International Dispute Negotiation this week to discuss his unique view of the systemic shifts in legal management.

Susskind has focused on legal technology for 25 years and is an independent adviser to major professional firms and to national governments. His books are “The Future of Law” (1996), “Transforming the Law” (2000) and, most recently, “The End of Lawyers? Rethinking the Nature of Legal Services." He has written more than 100 columns for the Times of London..

Since 1998, Susskind has been IT Adviser to the Lord Chief Justice of England and in holds the Cabinet post of Chair of the Advisory Panel on Public Sector Information. He holds law professorships at Gresham College in London and the University of Strathclyde in

Full details on Susskind's activities, with links, can be found on his web page.

Inspired by manufacturing industry production and management developments, in this week’s episode, Susskind breaks down the services lawyers provide and describes how they can explore ways of providing more for less. He has two strategies for dealing with repetitive tasks that clients no longer want to pay for: The Efficiency Strategy and the Collaboration Strategy. That is, either cutting the costs or sharing the costs. This week’s focus is on the first; in the soon-to-be-released Part II, Susskind will cover the collaborative strategy.

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