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Fair Housing Disputes

State Farm Fire and Casualty Company and State Farm Insurance Company have agreed with the United States Department of Housing and Urban Development (HUD), with the National Fair Housing Alliance (NFHA), and with the Toledo Fair Housing Center that there would be developed a voluntary mediation program whereby NFHA members, as well as individual homeowners contacting those members, will be encouraged to seek mediation as to claims or controversies allegedly arising under fair housing laws before filing a complaint with HUD or a substantially equivalent state agency. CPR was asked to administer this procedure. CPR designed the CPR Procedure for Resolution of Fair Housing Disputes to help complainants and State Farm to address individual disputes through a process encompassing open communication and identification of interests without unnecessary litigation.