Managing Franchise Relationships Through Mediation

This newest volume of the CPR Master Guide series is a contribution by CPR and the Franchise Mediation Program towards assisting in creating a fair, just, impartial and expeditious way of resolving disputes in the franchise community. In addition to providing franchise mediation procedures, the publication comprises case-study narratives from eight leading franchisees and franchisors. Each outlines how the process of mediation has been an effective tool for their business and the role that mediation has played in creating opportunities for successful dealings with stakeholders.

(2008) 132 pages