Y-ADR Spotlight Series - Interview Questions with Haley L. Wasserman

Haley L. Wasserman

Williams & Connolly LLP

1. What has been a beneficial aspect of engaging with the CPR Institute for you personally or professionally?

Professionally, CPR’s programming is frequent, relevant, and practical. Personally, I am grateful for the network of likeminded professionals from around the world, and the mentorship opportunities CPR provides.

2. What inspired you to steer your career toward ADR, and what steps did you take to make it to where you are today?

I wanted to pursue a career in international relations. Going to law school was on the table, but I wanted to be intentional with that choice. After college, I worked in International Trade Policy for the Government of Alberta in Canada, where I assisted in preparing and passing the legislation to implement the ICSID Convention in Alberta Courts. I went to law school, and participated in the Vis International Arbitration Moot Competition, and was confident that a career in international arbitration would be a good fit. Fast forward a decade – I was right. 

3. What is an issue that you see within the field of ADR and how can that issue be combated?

Complex procedural phases, extensive document production, lengthy hearings, and high arbitrator and counsel fees make arbitration less accessible for small or mid-sized business and states, delays resolution, and undermines the goal of arbitration as a more flexible and efficient means of dispute resolution.  How to combat it? Encourage greater use of expedited arbitration rules and streamlined procedures, empower arbitrators to proactively manage cases, embrace technology to manage costs, and promote acceptance of summary disposition where appropriate.

4. What personal characteristics are most beneficial to you in your career?

Work ethic, being a team player, confidence in the hearing room, and strong interpersonal skills (with the client, witnesses, experts, and Tribunal members).

5. How can people with an interest in ADR get hands-on experience to further their career?

Connect with ADR practitioners you admire, and seek out pro bono opportunities in arbitration and mediation, including through state and federal courts.

6. What is your favorite ADR process to practice?

I enjoy the efficiency, flexibility, and trial experience that arbitration provides, and the international flavor of those disputes. Last year, I also started mediating for D.C. Superior Court, which has been personally fulfilling. So often as advocates we perpetuate further division. I am grateful for the opportunity to step out of that role as a mediator, bring people together, and serve as an agent of resolution.

7. (Fun one!) Describe your perfect Friday night in 5 words or less.

Hosting friends for dinner.