2023 Partner of the Year

Press Releases,



New York, NY, March 7, 2024 – The International Institute for Conflict Prevention and Resolution (CPR), a global non-profit organization that helps others manage conflict so that they might better pursue their purpose, announced Cynthia Randall, Deputy General Counsel, Litigation, at Microsoft is the CPR Partner of the Year for 2023.


The CPR Partner of the Year award is given to that member who has made outstanding contributions to the thought leadership of the CPR Institute, who has shown exceptional engagement with CPR’s activities, and who has demonstrated meaningful commitment to CPR’s mission of dispute prevention and resolution.


Randall is a member of the CPR Council and co-chair of CPR’s Technology Advisory Alliance committee. She is a frequent speaker at the CPR Annual Meeting and other CPR events. Additionally, Randall advocates for the development of an efficient and effective culture within Microsoft, by, for example, ensuring that Microsoft litigation lawyers avail themselves of training in mediation and dispute prevention. She also encourages the widespread adoption of dispute prevention and early resolution mechanisms among the broader legal community.


CPR’s work is based on the contributions of its members. We are blessed every year with volunteers who make possible our contributions to the field of ADR.  This year we are honored to recognize Cindy who has gone above and beyond in giving her time, leadership, and intellect to CPR’s projects,” said Helena Tavares Erickson, Acting CEO and SVP of the CPR Institute.


“I am honored and touched to receive this award, and grateful to CPR for the opportunity to partner in its critical work,” said Randall. “CPR has inspired me to make the prevention and early resolution of disputes a core priority, which has fundamentally changed how I think about my role as a litigator.  It is a privilege to work with this incredible community of thought leaders and I look forward to our continued partnership!”


For more information visit cpradr.org.

Established in 1977, CPR is an independent nonprofit organization that promotes the prevention and resolution of conflict to better enable the pursuit of purpose through the CPR Institute and its subsidiary, CPR Dispute Resolution Services LLC.


The CPR Institute builds capacity for dispute prevention and resolution through the thought leadership of its diverse members – companies, leading mediators and arbitrators, law firms, individual practitioners, and academics – who share best practices and develop innovative tools for dispute management through committee discussions and projects, publications, education and training, and hosting events.


CPR Dispute Resolution is a boutique provider of leading-edge dispute management services – mediation, arbitration, custom appointing services, a panel of dispute prevention specialists, and more – that leverages resources generated by the CPR Institute. The case administrators are responsive, efficient, and detail oriented, and have extensive backgrounds in alternative dispute resolution (ADR). The Panel of Distinguished Neutrals is a carefully curated, diverse group of prominent, experienced subject matter and ADR professionals based in 35 countries. And CPR Dispute Resolution’s Complete Case platform, a holistic end-to-end digital environment designed for ADR, handles matters efficiently and securely. To learn more about CPR Dispute Resolution, visit drs.cpradr.org.


To learn more about CPR, visit cpradr.org.             



Lili Schroppe
Director, Marketing and Communications
646-753-8204, 203-470-9391

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