Alternative Dispute Resolution Leader Serena K. Lee to Take Helm as CPR President And CEO

Press Releases,

New York, NY - The International Institute for Conflict Prevention and Resolution (CPR), a global non-profit organization that helps others manage conflict so that they might better pursue their purpose, announced that Serena K. Lee has been selected as CPR’s next President and CEO, effective April 1.

Lee joins CPR with extensive experience in alternative dispute resolution (ADR). She received her J.D. from Benjamin N. Cardozo Law School, where she also received her mediation certification from the Kukin Program for Conflict Resolution. She served as Vice President of the American Arbitration Association until 2019. Lee then joined JAMS in 2019 and currently serves as the Vice President of Operations, overseeing the San Francisco, Santa Rosa, and Seattle resolution centers and home to approximately 65 neutrals.

Lee is the Chair of the California Lawyers Association's Litigation Section's ADR Committee and a member of the Asian Bar Association of the Greater Bay Area, where she was Education chair for many years. She is also a long-time member of the American Bar Association’s Section of Dispute Resolution, where she served on the Membership Committee and helped to develop, launch and chair the ABA-DR Section's Fellowship program. Lee is licensed to practice law in New York.

"I am very excited for this opportunity to join such a prestigious and important institution like CPR, where I can apply my passion for effective dispute resolution with the help and guidance of the thought leaders in this space,” Lee said. “My hope is that my many years of working with the two largest ADR providers in the world will mean a new era of collaboration and mutually beneficial projects that can continue CPR's mission to identify and provide practical and innovative dispute prevention strategies."

“The CPR Board of Directors is excited to work with Serena to further CPR’s mission,” said Laura Robertson, incoming Chair of the CPR Board of Directors and Vice President and Deputy General Counsel at ConocoPhillips. “With her deep experience and knowledge of alternative dispute resolution, she will successfully lead CPR in its work as a sophisticated thought leader and a highly regarded service provider.”

 Lee will relocate to New York City, where CPR is based.

Established in 1977, CPR is an independent nonprofit organization that promotes the prevention and resolution of conflict to better enable the pursuit of purpose through the CPR Institute and its subsidiary, CPR Dispute Resolution Services LLC.

The CPR Institute builds capacity for dispute prevention and resolution through the thought leadership of its diverse members – companies, leading mediators and arbitrators, law firms, individual practitioners, and academics – who share best practices and develop innovative tools for dispute management through committee discussions and projects, publications, education and training, and hosting events.

CPR Dispute Resolution is a boutique-style provider of leading-edge dispute management services – mediation, arbitration, custom appointing services, a panel of dispute prevention specialists, and more - that leverages resources generated by the CPR Institute. The case administrators are responsive, efficient, and detail-oriented, and have extensive backgrounds in alternative dispute resolution (ADR). The Panel of Distinguished Neutrals is a carefully curated, diverse group of prominent, experienced subject matter and ADR professionals based in 35 countries. And CPR Dispute Resolution’s Complete Case platform, a holistic end-to-end digital environment designed for ADR, handles matters efficiently and securely. To learn more about CPR Dispute Resolution, visit

To learn more about CPR, visit



Lili Schroppe
Director, Marketing and Communications
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